We begin with a thorough understanding of the client’s objectives,
organizational structure, and industry landscape.
We then employ a combination of qualitative and quantitative analysis, including interviews, surveys, and data analytics, to assess current capabilities across various dimensions such as technology, human resources, processes, and infrastructure.
Next, we benchmark the client against industry best practices and competitors to identify areas of strength and opportunity.
Finally, we deliver actionable recommendations and a roadmap for enhancing capabilities to achieve strategic goals, ensuring alignment with the client’s vision and resources.
Our capability assessment process delineates the precise steps and measures necessary for cultivating the aptitudes, expertise, and conduct essential for our organization, as defined in our capability framework.
3 Steps of our
Capability Assessment Template
IDENTIFYING CAPABILITIES
Assessing your current and required workforce capability meaningfully requires the prioritization
of important capabilities. The initial step involves defining the specific capabilities you intend to
evaluate.
To determine the most strategically significant capabilities, it’s essential to assess which
business and employee capabilities will yield the greatest positive impact both financially and for
the customer. We use three guiding factors in this decision-making process:
Once the capabilities are identified, setting assessment goals becomes imperative. These goals should delineate the efficiency of processes and resources to be measured. While various resources, structures, and processes warrant consideration, the paramount ones include the following:
ASSESSING CAPABILITIES
To ensure the integrity of our assessment process , it’s essential to maintain consistency,
objectivity, and impartiality when scoring the assessment criteria. The method of data collection
can vary based on the preference. We conduct tailored interviews with individuals, enable
self-assessment for gauging proficiency, or utilize online assessment tools. A useful approach
for presenting the findings is to document them in a structured format. We utilize tools such as a
proven skills matrix, which facilitates clear visualization and comparison of capabilities.
ANALYZING CAPABILITIES
Our primary objective at Rezom of conducting a capability assessment is to identify areas
requiring enhancement. As we gather data, it sheds light on the competencies present within the
workforce. Furthermore, it brings to attention any deficiencies where additional training is
necessary to meet the desired skill and capability benchmarks of the client organization.